30 Day Guarantee

We are confident you will love our products and how they can support your health and we want you to be fully satisfied with every supplement you purchase from us.

But we also understand that everyone is different and it's difficult to know for sure if what you are buying is right for you. 

So we guarantee that if you are not happy with any supplement you bought from us, just return it to us within 30 days for a full refund, minus the cost of shipping. 

The product must be returned, unused or used, in good condition and in the original bottle.

Free UK returns via Royal Mail

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Please contact us at support@naturelo.co.uk providing your order number and an explanation of the reason for your return. We will review your return request and provide you with a link to generate a free Royal Mail shipping label.

Please keep your tracking number receipt as proof of shipping to ensure your return arrives back to us safely.

Refunds can take up to 10 working days to show up in your bank account. 

If you are returning an order from outside of the UK then you will need to ship the item/s back to us yourself and pay the cost of shipping.