Orders placed before 2pm on a working day will ship on the same day. Orders placed after 2pm will ship the next working day. (working days are Monday to Friday, excluding UK public holidays)
Additional Information: Standard Delivery orders will usually be shipped via Royal Mail and Express Delivery via Whistl, Yodel or other next day couriers. We may change the couriers based upon destination and demand but the level of service will always be equivalent.
We usually ship all orders placed before 2pm on the same day, but there are sometimes delays over busy trading periods.
Please note that the delivery time is the time frame in which the order will be delivered to you from the date of dispatch and not the date that the order was placed.
Please be aware that express delivery is NOT guaranteed to remote areas and the Scottish Highlands. We cannot guarantee or be held responsible for delivery times, as this can vary based upon destination circumstances outside our control like courier delays in transit or failed delivery attempts.
Due to the UK leaving the EU, we no longer ship to Europe. If you are ordering for mainland Europe, please visit naturelo.eu for fast, customs-free shipping.